Rental Terms and Conditions
1. Rental period The conditions of this Agreement apply to any vehicles, including replacement vehicles, rented from Avis by AVR. Renter hereby acknowledges receipt of the vehicle in good order and condition and shall rent the vehicle for the rental period shown in this Agreement. Avis by AVR may agree to extend this rental period. If Renter does not return vehicle back on time Renter is breaking the conditions of this Agreement. Avis by AVR will charge Renter for every day and/or part-day Renter has the vehicle after Renter should have returned it to Avis by AVR. Avis by AVR will charge Renter an overcharge double the rental rate until the vehicle is returned back to Avis by AVR. AVR is fully responsible in case of customer choose AVR’s driver. 2. Renter’s responsibilities if not using AVR’s drivers a) Renter must look after the vehicle and keys. Renter must always lock the vehicle when Renter is not using the vehicle and Renter will incur a charge of such amount as Avis by AVR notifies from time to time for lost keys. Renter must use any security device fitted to or supplied with the vehicle. b) Renter must make sure that he uses the correct fuel. c) Renter is responsible for any damage to the roof or upper part of the vehicle caused by hitting low objects, such as bridges, branches, or other obstacles. Renter is also responsible for any damage to the under part of the vehicle caused by hitting objects, driving across water and negligent driving. d) Renter must not sell, rent, or dispose of the vehicle or any of its parts. Renter must not give anyone any legal rights over the vehicle. e) Renter must not let anyone work on the vehicle without Avis by AVR’ written permission. F) Renter must let Avis by AVR know as soon as Renter becomes aware of a defect in the vehicle. f) Where Avis by AVR has agreed to deliver the vehicle to the Renter, Renter’s liability for damage and theft shall begin on the delivery of the vehicle. g) Renter must return the vehicle to the agreed vehicle return location, during the regular business hours displayed at the return location. One of Avis by AVR staff must inspect the vehicle to check for any damages and that the vehicle is in good condition. Where Avis by AVR has agreed that Renter may return the vehicle outside regular business hours, or where Renter has requested collection of the vehicle, Renter’s liability for damage, theft, parking violations and charges shall extend to the earlier of midday shift of the first working day following the requested collection time or time outside regular business hours when the vehicle is returned, or the time of re-inspection of the vehicle by a member of the Avis by AVR staff. h) Renter is responsible for any damages to the vehicle included glass and tire damages. i) Renter will have to pay for repairs if the vehicle needs more than Avis by AVR’ standard valeting (cleaning), or if the vehicle has been damaged either on its inside or outside (when it is the Renter’s fault). j ) Renter must check before Renter returns back the vehicle that Renter has not left any personal belongings in the vehicle and Avis by AVR shall not be liable for any belongings that may have been left behind. 3. Avis by AVR’ responsibilities Avis by AVR has maintained the vehicle to at the least the manufacturer’s recommended standard. Avis by AVR undertakes that the vehicle is roadworthy and suitable for renting at the start of the rental period. Avis by AVR will identify and agree on any existing damages with Renter on the Rental Vehicle Condition Report. 4. Conditions for using the vehicle The vehicle must only be driven by the person(s) named overleaf, or by anyone Avis by AVR authorises in writing. Anyone driving the vehicle must have held a full current driving licence in accordance with Avis by AVR current rental policy at time of rental and must meet Avis by AVR’s minimum and/or maximum driver’s age requirements. Renter or any authorised driver must not: a) Use the vehicle for hire or reward. b) Use the vehicle for any illegal purpose. c) Use the vehicle off-road, or for racing, pace-making, testing the vehicle’s reliability and speed or teaching someone to drive. d) Use the vehicle under the influence of alcohol and drugs. e) Carry a number of passengers and/or baggage that would cause the vehicle to be overloaded. f) Drive the vehicle outside Laos unless Avis by AVR has given Renter written permission. 5. Charges Renter will pay for the following charges: a) The rental charge, any applicable electronic charges, and any of the optional charges at the rates shown overleaf. b) Any charge for loss or damages resulting from non-compliance with these terms and conditions c) All fuel consumed during the period of hire and a refuelling service charge will be levied if Renter has used, and not replaced, more fuel than Avis supplied originally (unless at the time of signature of this Agreement a sum has been entered overleaf, in which event Renter has opted to pay that sum for a full tank of fuel, it being understood that no credit will be granted for any unused fuel at the termination of the rental). The refuelling charges are at the rates published at the rental location. d) On demand, all fines and court costs for parking, traffic or other offences (including any costs which arise if the vehicle is clamped). Renter must pay the appropriate authority any fines and costs. If Renter does not, Renter will be responsible to pay Avis by AVR’ reasonable administration charges, which arise when Avis by AVR deals with these matters. e) On demand, the full cost of repairing or replacing the vehicle if it is damaged or stolen. f) On demand, a loss of income charge, Avis by AVR will charge Renter at the contracted rate if it cannot rent out the vehicle because: it needs to be repaired, or is a write-off and Avis by AVR is waiting to receive full payment of the vehicle’s value. Avis by AVR will never charge Renter for more than 30 days’ loss of income. Renter shall also be liable to a charge for any diminution in value of the vehicle as a result of damage to the vehicle during the rental period. g) On demand, any charges or fees made by Customs and Excise or any other authority as a result of seizure of the vehicle by them with a loss of income charge, as provided under this clause, whilst the vehicle is unavailable for rental. h) Any published rates for delivering and collecting the vehicle. i) Interest which Avis will add every day to any amount Renter does not pay Avis by AVR on time, at the rate of 10% a year above the base lending rate. j) On demand, Avis by AVR’ costs, including reasonable legal fees where permitted by law, incurred in collecting payments due from Renter hereunder. k) Goods and Services tax and all other taxes and levies on any of the charges listed herein, as appropriate. l) Renter is responsible for all charges, even if Renter has someone else to be responsible for them. If it is Renter’s intention to pay by credit card or charge card then Renter’s signature overleaf shall constitute authority for Avis by AVR to compute and debit the final total charges against Renter’s account with his specified card issuing organization, including charges due as a result of theft of, or damage to, the vehicle and any fines and costs for parking and traffic offences as described in these Terms and Conditions m) Where Renter elects that any charges under this Agreement are billed in a currency other than United States dollars or Lao PDR Lak (or payment is tendered in another currency), the rate of exchange used for any currency conversion shall be determined by Avis by AVR in accordance with its standard practice, including Avis’ standard handling charge. 6. Risk operation The rental charges under this Agreement include limited motor vehicles third party risks insurance. This provides partial statutory specific covers for claims made if Renter injures or kills anybody, and at least statutory cover for damage to third party property. Avis by AVR will provide additional insurance if Renter has indicated acceptance by selecting the appropriate insurance overleaf. If Renter accepts the Additional Insurance, that the Renter still has to pay the applicable insurance excesses/deductibles as shown overleaf every time the vehicle is damaged or stolen (even if it is not the Renter’s fault). The benefit of additional insurances may not apply in circumstances where Renter has used the vehicle in an abusive manner and/or is in breach of these Terms and Conditions Renter can get details of Avis by AVR’insurance program (including the main exclusions and insurance policy terms and conditions) from the office where the vehicle was rented. Should Renter purchase personal accident insurance (PAI) as indicated overleaf renter shall obtain cover under the terms and conditions of the insurance policy supplied by Avis by AVR’ insurers and arranged by Avis by AVR. Renter is bound by and agrees to the terms and conditions of the insurance policy, which is available on request. 7. Insurance All vehicles supplied by Avis by AVR include a premium insurance. This insurance will not cover any damages caused by negligent driving and infringement of the Lao law such as driving under the effect of alcohol or drugs, disobeying the traffic police/signs, going off-road, speeding and others. 8 What to do in case of accident or theft The Renter is responsible for calling immediately the insurance when there is any accident, failing to report to the insurance might cause the Renter to be responsible for any damages even if it was the 3rd party’s fault. If Renter has an accident he must not admit responsibility. The Renter should get the names and addresses of everyone involved, including witnesses. Renter should also make the vehicle secure; tell the police immediately if any one is injured or there is disagreement as to the facts; and call Avis by AVR’ nearest office straight away. 9. Counter products a) Renter acknowledges that the Avis by AVR Satellite Navigation unit utilizes global positioning satellites and operates only within Laos and may be limited by atmospheric or topographical conditions. b) Renter is responsible for all costs in the event of damage and/or theft to the rented Avis Satellite Navigation unit and Avis Baby/Child Safety seat and all additional components supplied. c) Renter acknowledges that the Avis by AVR Satellite Navigation unit may be rendered inoperative if tampered with or destroyed and/or damaged in an accident or if the global positioning satellite system (GPS) is obstructed and/or inoperative. d) Renter agrees to release Avis by AVR from any system liability, stability issues and data error. e) The following costs will apply in case of: 1. Missing/damaged Avis by AVR Satellite Navigation unit: $ 500.00 2. Missing/damaged map/data card: $ 200.00 5. Missing/damaged of any additional component: $ 50.00 6. Missing/damaged Avis Baby/Child Safety seat: $ 300.00 10. Information Avis by AVR will maintain the personal information on the form overleaf as part of Avis by AVR’ records to assist it to maintain and improve its administration and management of its car rental business. As Avis by AVR is part of an international group operating the AVIS RENT-A-CAR SYSTEM, Avis by AVR will from time to time share with other companies within this group, which may be located both within Europe and outside, information relating to its car rental service operations (which may include personal information provided overleaf). Renter is welcome to see the information held about him at any time and to make any necessary amendments to keep the information up to date. In order, to further enhance its car rental services and promote Renter’s custom for other Avis group companies. Avis by AVR may also add details of Renter’s name and address to Avis by AVR’ marketing database so that Avis may from time to time notify Renter of new services and offers of Avis group. Avis may share this information with its group companies and business partners and Avis may from time to time notify Renter of the services and offers of both the Avis group companies and business partners. Please note: We may use electronic tools installed in your rented vehicle to monitor the location, performance, incidents, usage and servicing of your rented vehicle, including but not limited to speed, time, fuel consumption distances travelled and current and previous locations visited. 11. Ending the rental a) If Renter is a consumer Avis by AVR shall be entitled to terminate this Agreement with immediate effect and the Renter will be required to return the vehicle straight away if (a) bankruptcy order has been made against him; (b) Avis by AVR finds out that Renter’s goods have been taken away from him to pay off his debts; (c) a receiving order is made against him; or (d) if Renter does not meet any of the conditions of this Agreement. b) If Renter is a company, Avis by AVR shall be entitled to terminate this Agreement with immediate effect and the Renter will be required to return the vehicle straight away if (a) Renter goes into liquidation; (b) Renter calls a meeting of creditors; (c) Avis by AVR finds out that Renter’s goods have been taken away from it until it pays off its debts; or (d) Renter does not meet any of the conditions of this Agreement. c) If Avis by AVR terminates this Agreement, it will not affect Avis’ right to receive any money it is owed under the conditions of this Agreement or to enforce any of its rights under this Agreement. Avis can also claim extra costs from Renter if renter does not meet any of the conditions of this Agreement. Avis by AVR can repossess the vehicle and charge the Renter if Avis does this. 12. Governing law This Agreement is governed by the laws of Lao P.D.R. Any dispute may be submitted to the non-exclusive jurisdiction of the Lao courts. If any provision of this Agreement is or becomes invalid or unenforceable the remaining provisions shall not be affected. 13. Liability Avis by AVR has the right to hold a liability deposit of $1,000 in the Renter’s credit card, this amount will only be deducted in case of a damaged not covered by insurance. If no damages the amount will be returned to the customer in 15 days (Avis by AVR does not hold responsibility if the period will be longer as this is an internal procedure of both banks involved) I acknowledge having read these Terms and Conditions above and those remitted separately and state that I accept the terms. If payment of this rental agreement is to be made by credit card or change card, my signature below shall constitute my authority to debit my nominated credit card or charge card company with the total amount due Signed and Acknowledge By Renter: ____________________________________________________ |